Words Matter: What Language Does Your Clinic Speak?

By guest contributor Kristen Magnacca As a busy health care provider, it’s easy to sometimes lose sight of your interactions with clients and patients, i.e., you can’t see the forest for all the trees. Your day is jam packed with patient appointments and administrative meetings. You have a pile of journals on your desk waiting to be read. Your staff might feel the same way too. Too...
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